Cyber Pinball (formerly Chip Match) Data Deletion

Last updated: October 29, 2026

Which app this covers

  • App name (Google Play listing): Cyber Pinball: Semi Core (Korean: 사이버 핀볼: 세미 코어 바운스) — formerly Chip Match: Cyber Merge Puzzle and Cyber Merge Chip
  • Developer (Google Play developer account): hyunjungsnc · operated by Eurion (eurion.co.kr)
  • Package name: com.cybermerge.cyber_merge_chip · distributed on Google Play
  • Questions and deletion requests: hyunjungsnc@gmail.com

How to request deletion

  1. Find the Support code (eight characters) at the bottom of the in-app Settings screen. Tap it to copy.
  2. Email hyunjungsnc@gmail.com with the subject “Cyber Pinball data deletion request”. Include your support code and, if you used one, your leaderboard nickname.
  3. We delete the server data for that installation within 7 days and reply to confirm.

The game has no user accounts or sign-in. Server records are linked only to a random install ID created on first launch, so the support code is how we find them, and we do not ask for any other personal information. You can use this process whether or not the app is still installed.

What is deleted, and retention

  • Records linked to the install ID (app version, language, first and last seen times, and your Google Play Games player ID if present)
  • Leaderboard nickname
  • Leaderboard scores and verification replays
  • Mail and reward claim records, and benefits granted by the server
  • In-app purchase verification records (a hash of the purchase token)

This data is removed from the production database immediately, and server backups expire automatically within 30 days as backups rotate. Anything the law requires us to keep is stored separately for the required period only, then destroyed. Google Play keeps the payment record itself, so a Remove Ads purchase can still be brought back with Restore Purchases after deletion.

Data stored only on your device

Progress, currencies, tower, codex, achievement records, and the continue save are never sent to our server; they stay on the device. Uninstalling the app or clearing its data in your phone settings removes them. Achievements recorded on Google Play Games can be managed and deleted in the Google Play Games settings.

Deleting only some data

You can ask us to delete only your leaderboard records and nickname by the same email process. Write “leaderboard records only” in your request. To stop sending scores in the future, turn off Join rankings in the app settings.

If you signed in with Google in the old Chip Match

If you joined the leaderboards with Google sign-in in the old Chip Match, send your request from the Google account email you signed in with. We only process requests sent from that Google account email, and delete the linked nickname, scores, and leaderboard records on the same terms.

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